What we collect
- What you give us: name, email, phone, billing and shipping address, and what you ordered. We need these to take payment and deliver a parcel — an order cannot happen without them.
- What your browser sends: IP address, device and browser type, pages viewed, and the site that referred you. Used to keep the site working and to spot fraud.
- What you choose to add: reviews, photos, and messages you send us.
- We never see or store your full card number. Card details go directly to our payment gateway, which is PCI-DSS certified for exactly this reason.
Why we use it
- To process and deliver your orders, and to talk to you about them.
- To answer support questions and handle returns.
- To detect and prevent fraud and abuse.
- To send offers and news — only if you asked for them, and every message carries an unsubscribe link that works.
- To meet tax and accounting obligations, which is why order records are kept even after an account is deleted.
Who else sees it
- Couriers, to deliver your parcel. They get your name, address and phone number, and nothing else.
- Payment gateways, to take payment securely.
- Our hosting and email providers, who store the data on our behalf under contract.
- Government bodies, where the law requires it.
- We do not sell your personal data. Not to advertisers, not to data brokers, not to anyone.
Cookies
- Essential cookies keep your cart and your login working. The site cannot function without them.
- Analytics cookies tell us which pages are useful, in aggregate.
- You can block cookies in your browser. Blocking the essential ones will break checkout.
How long we keep it
- Order and invoice records: 8 years, as Indian tax law requires.
- Account details: until you ask us to delete them.
- Support conversations: 2 years.
Your rights
- Ask for a copy of the data we hold about you.
- Ask us to correct anything that is wrong.
- Ask us to delete your account and personal data, other than records the law requires us to keep.
- Unsubscribe from marketing at any time.
- To exercise any of these, write to support@nutrawarrior.in. We respond within 30 days.
Children
- This shop is not intended for anyone under 18, and we do not knowingly collect data from children. Tell us if you believe we have, and we will delete it.
Security
- The site runs over HTTPS, passwords are stored hashed, and access to customer data is limited to staff who need it. No system is perfectly secure, and we will tell you promptly if a breach ever affects you.
Questions about this page
- Email: support@nutrawarrior.in
- Phone / WhatsApp: +91 74148 83857
- Address: Jaipur, Rajasthan, India
This page is provided in good faith as a clear summary of how we operate. Where it conflicts with a right you have under Indian consumer law, that law wins.